Skip to content

Legal

Privacy Policy

Last updated: March 25, 2026

1. Introduction

CETA International (“CETA,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cetainternational.com and any associated subdomains, including our B2B distribution portal.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide, including:

  • Name, email address, company name, and phone number when you submit our contact form
  • Business inquiry details and messages you send through our platform
  • Account registration information for our B2B distribution portal (name, email, company, shipping address)
  • Order history and transaction data for B2B portal users

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device information (browser type, operating system, device type)
  • IP address and approximate geographic location
  • Pages visited, time spent, and navigation patterns
  • Referring website or source

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information about the cookies we use and how to manage them.

3. How We Use Your Information

We use collected information to:

  • Respond to your business inquiries and contact form submissions
  • Process and fulfill B2B portal orders
  • Improve our website, services, and user experience
  • Analyze website traffic and usage patterns
  • Send relevant business communications (with your consent)
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in website hosting, email delivery, and analytics
  • Business partners in connection with B2B order fulfillment and logistics
  • Legal authorities when required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure server infrastructure, access controls, and regular security audits. API credentials and sensitive business data are encrypted at rest using AES-256 encryption.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for 24 months. B2B portal account data is retained for the duration of the business relationship plus 36 months.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

7.1 GDPR (European Economic Area)

If you are located in the EEA, you have additional rights under the General Data Protection Regulation. Our legal basis for processing is legitimate interest (business inquiries), consent (cookies and marketing), and contractual necessity (B2B portal orders).

7.2 CCPA (California)

California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. CETA does not sell personal information.

8. International Data Transfers

CETA operates globally. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

For privacy-related inquiries: