Effective 19 October 2026

CETA Stockist
Account and deletion requests

You can request closure of your CETA Stockist access and deletion of personal information without signing in to the app.

Email privacy@cetainternational.com with the subject “CETA Stockist account deletion request”. Include the email address used for your stockist login and your company name. Please do not send your password, card number or bank credentials.

Prepare account deletion email

If you can sign in, Account → Manage account also opens a support request. Sending a request does not immediately delete your account. CETA verifies the request and explains the next steps.

What happens to your information

We review your login, contact and support information for deletion or de-identification where applicable. Closing app access may also affect access to the related stockist portal account; we will confirm the scope with you. Company account ownership and other authorized users must be considered before changing shared business access.

Orders, invoices, payments, delivery and compliance records may need to be retained for applicable accounting, tax, fraud prevention or other legal obligations. We will explain relevant limits rather than promise deletion of records that must be retained. See the CETA Stockist privacy notice.

For ordinary ordering help, use CETA Stockist support.